STEP 1

You can start from when you want to pick up and return a pocket WiFi. If you want to rent more than 2 devices, please confirm its quantity here. choose options if needed and proceed to the next page.

STEP 2

Here you check at which airports you want to pick up the pocket WiFi and which aiports for return.

STEP 3

And then you need to input your persoanl information here.

STEP 4

Confirm here if everything is correct. And If everything is OK please proceed to confirm your booking.

STEP 5

This page is for credit card payment. Please input your credit card info here.

STEP 6

This page is for credit card payment. Please input your credit card info here.

FAQ

Q. When is the deadline for orders?

The deadline for orders differs in accordance with the method of pickup.
Pickup at New Chitose Airport: By noon three days prior to the pick-up date
Pickup at Narita Airport: By noon one day prior to the pick-up date
Pickup at Haneda Airport: By noon one day prior to the pick-up date
Pickup at Chubu Centrair Airport: By noon two days prior to the pick-up date
Pickup at Kansai Airport: By noon two days prior to the pick-up date
Pickup at Fukuoka Airport: By noon three days prior to the date of departure

Q. Is there a cancellation charge?

You will not be charged if you cancel your order at least three days prior to the pick-up date. Cancellations made one or two days before the pick-up date will incur a charge.You will be charged USD 17.86 (including tax) per unit if you cancel your order one or two days before the desired pick-up date.

Q. When will my reservation be confirmed?

Your reservation is confirmed once you receive an order confirmation form and the receipt.We will send you an e-mail with an attached order confirmation form and the receipt as confirmation of your order.

Q. MCan I ask somebody else to pick up the products at the airport counter on my behalf?

Yes, you can. Please ask your representative to bring your order confirmation form and a document to prove identity*.
*Passport, driving licence, or other official identification documents