Q & A
for Japan Rental Pocket WiFi
2 Rental PocketWiFi product Q & A
Typical questions
- Which one is a reasonable rental WIFI?
- How much should I pay total cost?
- By when should I make a reservation?
- What do I have to do before coming to Japan?
- How long will the WiFi device battery last?
- Is a step-up or down transformer in WiFi set included?
2-1 Product
- Q
- How can I find a reasonable rental mobile WiFi?
- A
- Please go to the comparison page. Click here for details.
- Q
- How much speed does a rental WiFi have?
- A
Depending on a company, it's up to 187.5Mbps with 4G/LTE data communication.
The communication speed of WiFi may change by device, company and location you use.
- Q
- Can I use my smartphone to connect to WiFi in Japan?
- A
- Yes, you can as long as your smartphone is capable of WiFi connection.
- Q
- What devices can I connect to the rental mobile WiFi?
- A
- Devices as smartphones, tablets, PC, laptop, Nintendo DS or whatever is capable of WiFi connection.
- Q
- I will go to Japan with my family. Can we connect to the Internet together from one WiFi device?
- A
- Yes, you can. It's capable of connecting 5 to 10 devices at the same time.
2-2 Precautions for use
- Q
- Is there anything I have to check before coming to Japan ?
- A
You have to check your electric situation and plug.
Things to be aware of when using Japanese outlet to your electronic appliances
1 Japanese plug is A type
2 The Japanese electric appliances support 100 volts
Make sure your electric appliances support 100 volts, otherwise you may break your appliances.
- Q
- Is it difficult to set up WiFi connection?
- A
No, it's easy with only 3 steps!!
1. Make sure that whether Data roaming and mobile data in your enabled WiFi device are off or not
2. Turn on the mobile WiFi
3. Find SSID of the mobile WiFi and connect
- Q
- How long will a mobile WiFi battery last?
- A
About 4 to 8hours. It's depending on how you use it.
- Q
- What is the Fair Usage Policy(FUP)?
- A
Fair usage policy（FUP） is the policies that are designed to protect the traffic in the Internet. If you use too much data communication, the Internet services provider （ISP） may do all or, any of the following； Limit usage, Restrict data usage, restrict speed, and much more. Please refrain from downloading movies/videos, playing online game, and so on.
2-2 Rental WiFi set
- Q
- What comes with my rental WIFI?
- A
Basically,
1 A pocket WiFi
2 A charger of pocket WiFi
3 An instruction manual in English
※ Conversion plug is included for Japanese from your countries and a transformer in the rental set. Please make sure about that before coming to Japan.
- Q
- Is this guide booklet written by English?
- A
Yes it is.
- Q
- Is included a step-up or down transformer in WIFI set?
- A
No it isn't.
Please make sure whether your electric product and situation is able to use Japanese volts directly.
The Japanese electric appliances support 100 volts
※If your electric product isn't able to use Japanese volts directly,please prepare a step-up or down transformer.
- Q
- Is included a conversion plug for Japanese from your countries?
- A
No it isn't.
Please make sure whether your electric product and situation is able to use Japanese plug directly. Japanese plug is A type.
※If your electric product isn't able to use Japanese plug directly,please prepare plug type.
