Q & A


for Japan Rental Pocket WiFi

SUMO-WiFi top > ︎Rental Steps Q & A

2 Rental PocketWiFi product Q & A

Typical questions

  • Which one is a reasonable rental WIFI?
  • How much should I pay total cost?
  • By when should I make a reservation?
  • What is it to have to do before come to Japan?
  • How long will the WIFI device battery last?
  • Is included a step-up or down transformer in WIFI set?
  • Rental Steps
  • Rental product
  • Option and Service
  • Others

2-1 Product

Q
How to find a reasonable rental WIFI? 
A
Please read this page. There is a comparable page.
Q
How fast a rental WIFI of downstream of speed?
A

It is up to 75Mbps
The communication speed of WIFI change by a product and company. Please read this page.

Q
Can I use my smart phone to join WIFI in Japan?
A
If yours is enabled WIFI device,yes you can.
Q
What are enabled devices to join rental WIFI?
A
Smartphone, tablet, PC, Nintendo DS etc.
If your device smart phone,tablet ,PC,Nintendo DS or whatever is enabled WIFI devices, it would be able to use rental WIFI.
Q
I will go to Japan with my family. Can we use the Internet together from one WIFI devise?
A
Yes you can.
The WIFI provides many networks. It is up to ten devices from the device at the same time.

2-2 precautions for use

Q
What is it to have to check before come to Japan ?
A

You have to check your electric situation and plug.

Things to be aware of when using Japanese outlet to your electric appliances
1 Japanese plug is A type
2 The Japanese electric appliances support 100 volts
Some countries electric appliances need to change the volts from your country to Japanese by a transformer.
In some cases, there is a possibility to break your appliances due to misunderstanding.
Please check your electric situations.

Q
Is it difficult to set WIFI to enabled devices?
A

It is easy. Only 3 steps!!

Simply put, 1Make sure that whether Data roaming and mobile data in your enabled WIFI device are off or not
2Turn on a WIFI device
3Join to network
If you want to know this detail,please click here.

Q
How long will the WIFI battery last?
A

It seems to be 4〜8hours.

It seems to be 4〜8hours.when you use it consecutively connected. If you use it intermittently it seems to be more.

Q
What is the Fair Usage Policy(FUP)?
A

Fair usage policy(FUP) is the broadband industry’s attempt at keeping cyber traffic down. The policies are designed to protect the people who might be affected by your downloading.If the Internet services provider (ISP)decides to put FUP in place, the ISP may do all or, any of the following; Limit usage, Restrict data usage, restrict speed, and much more. Please refrain from downloading movies/videos, playing online game, and so on.

2-2 Rental WIFI set

Q
What comes with my rental WIFI?
A

Basically, 1 The pocket WIFI machine body
2 A charger of pocket WIFI
3 An instruction manual in English
※There isn't included conversion plug for Japanese from your countries and a transformer in the rental set. Please make sure about that before come to Japan.

Q
Is this guide booklet written by English?
A

Yes it is.

Q
Is included a step-up or down transformer in WIFI set?
A

No it isn't.
Please make sure whether your electric product and situation is able to use Japanese volts directly.
The Japanese electric appliances support 100 volts
※If your electric product isn't able to use Japanese volts directly,please prepare a step-up or down transformer.

Q
Is included a conversion plug for Japanese from your countries?
A

No it isn't.
Please make sure whether your electric product and situation is able to use Japanese plug directly. Japanese plug is A type.
※If your electric product isn't able to use Japanese plug directly,please prepare plug type.

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